By STS Capital
As a founder, you’ve poured years of sweat, capital, and strategy into building a business that reflects your vision. But here’s a question many founders rarely ask themselves until it’s almost too late: Are your senior managers going to be as motivated to help sell the company as you are?
Your CEO is not only the face of your company, but they are also intimately involved in the operations. The sales leader has long-term relationships that customers highly value, which is important to drive revenue, and your CFO knows all the ins and outs of the company’s financial picture. Your CFO will be crucial in helping you when they first meet prospective buyers and eventually when any deal goes through due diligence. Will they remain as motivated in their roles if they find out that you are in the process of selling your company? Will your head of sales meet prospective buyers with energy and confidence, or with skepticism and fear? Have you considered management exit bonuses?
Most founders assume that because they’ve built a strong and loyal team of experts in their roles, they will automatically support the exit enthusiastically. But our experience indicates that this is not always the case. Fear of job loss, uncertainty about their role post-sale, or resentment over being left out of the financial upside can quietly erode their engagement at the worst possible time. And if your leadership team disengages as the Exit process begins, the value of your company can decrease at an alarming rate.
So, before you go too far down the path of selling your business, ask yourself:
- Have I considered whether my key managers are integral to a successful exit?
- Are they incentivized to participate actively and positively in the exit process?
- Will they feel like winners when the company is successfully sold?
- Will they resent me selling my company, or will they see it as having a positive outcome for themselves?
Because the reality is simple: your exit isn’t just about you – especially when you are the one who wants to leave the business and will likely gain a very large financial upside. A key step to making sure you win as a founder is if your team also sees a clear path to happiness after the sale is complete. And when they do, they become partners in creating maximum value for the sale, avoiding becoming inadvertent obstacles or liabilities.
Table of Contents
- The Hidden Risk: Keeping Your Management Aligned
- Why Management Should Be Part of the Exit Strategy
- What to Do About Their Job Uncertainty
- Do You Need to Offer Your Team a Financial Upside, and if So, How Much to Offer Your Team (And How to Think About It)
- How to Structure the Incentive: Options and Trade-offs
- When to Introduce the Incentive and How to Communicate
- Why You’ll Get a Return on That Investment
- Final Thought: The Exit Isn’t Just Yours, It’s Collective
The Hidden Risk: Keeping Your Management Aligned
Your management team is the engine of your business. They know the company’s customers, processes, and financial makeup, and are key to the culture. They will either accelerate value by being fully engaged and supportive of the company sale process or introduce friction through being uncomfortable or concerned for their personal outcome. If they feel they are going to lose their jobs, and if you’ve kept them in the dark until the last minute, they will be nervous. You risk your manager’s negativity showing when they potentially speak to your buyers. They may ask themselves: “Do we keep this person? Will they stay motivated? Will this business hang together after we sign the papers?”
As the founder, you carry both sides of the coin: you benefit massively when the business sells, often to the tune of millions or tens of millions. But your team doesn’t necessarily. They may feel like bystanders in your big win. That’s why you need to design an exit plan that makes them winners too, so they are motivated to help you through the process.
Why Management Should Be Part of the Exit Strategy
Think about the buyer’s mindset. Much of your focus becomes: “How much of the senior team will stay? Who will walk away? How disruptive will the transition be?” If a buyer sees you’ve structured an incentive for the team to stay through the deal, and if the buyer desires it after the sale, you’ve just increased trust and reduced risk. From a valuation standpoint, that matters a lot.
You want your management not just to deliver business as usual through the sale process, but to actively help with the sale by talking to potential buyers with a common message, attending key meetings with potential buyers, providing diligence, maintaining sales momentum, holding key customers steady, and keeping the general employee base focused on running the business, and deliver the steps necessary for a successful transition to the new owners.
According to an EY study, the average employee turnover after a merger is 47% within the first year, and 75% within three years following the deal. Additional research shows that acquired firms, on average, lose four out of ten managers during the first twenty-four months of a merger, and not always by intentional attrition. Losing employees after an acquisition is expensive. Replacing staff involves recruitment, hiring, and training, all of which cost time and money. In fact, replacing an employee can cost from 0.5 to 2 times their annual salary. These costs can delay integration and hinder the company’s ability to achieve the benefits of the acquisition, which can lead to a potential acquirer lowering their offer price to maintain some contingency.
If your leadership team sees the sale as something that threatens them, you risk losing that value-creating behaviour. If they see the sale as a potential reward for them, they’ll lean in.
When to Start Engaging Your Senior Management Team
STS often works with founders in the initial kickoff meetings to identify the key management personnel who need to know of the sale because they are going to be instrumental in the sale process. They work to identify who will be told and when in the process is the right time for them to be brought ‘into the tent’.
How to Approach the Topic With Management
The first step in discussing the potential sale of your company is to tell them the reasons why you are selling. It could be because you think a new owner will have more financial resources to accelerate the company, or they may have an emerging capability that your company is going to need to keep being successful, or it’s just time for you to enjoy your next phase of life beyond owning the company. Once they realize why you are selling, they are much more likely to be onside with supporting the process.
What to Do About Their Job Uncertainty
It is important that you seek to understand their feelings about the sale process. Do they want to continue to work with the company after the sale? Sometimes, leadership employees are keen to carry on, while others may look at it as their opportunity for a career change or even retirement. Making sure they know that you understand their desired outcomes and that you will have that in mind as the sales process moves forward goes a long way in ensuring their active support.
Do You Need to Offer Your Team a Financial Upside, and if So, How Much to Offer Your Team (And How to Think About It)
Your leadership team knows enough about your business, its ownership structure, and they can easily determine what they perceive as the enterprise value, which will be ‘your win’. Many might resent the fact that they have helped build the business and must now take on extra tasks and uncertainty to help you ‘win’. This is why it is important to consider the value of sharing some of the financial ‘win’ with them at the completion of the sales process. STS believes that if you decide you’ll make your team winners too, you will be better positioned for a better outcome. So, what do you need to do to put a ‘fair’ reward in place? How much do you give? There are no fixed rules, but here are guiding principles:
1. It has to be meaningful.
If the amount is too small, it feels tokenistic, which can be worse than nothing. The manager thinks, “They’re making the money, I’m just doing the work.” Make it large enough that they see it as a win.
2. Define a pool, not individual haggling.
You set aside a percentage of the sale value (i.e., 2-4% of the sale proceeds) for a management pool. Then you allocate within that pool based on responsibility, years of service, performance value, and flight risk. You avoid negotiating separate small deals with each person and instead build a transparent structure for the team.
3. Context matters.
Consider the employee’s stage of life, role criticality, and future employability.
- A manager in their late 40s, highly skilled and central to operations: you may be more generous.
- Someone in their early 60s and close to retirement: perhaps less.
- Someone in their late 20s with high mobility: perhaps less generous, but you may still allocate something if they’ve been key.
4. Factor in local norms & severance risk.
If local employment laws give someone, e.g., one month’s salary for each year of service, or one week per year, think: “If I didn’t give them a bonus, what’s the legal minimum I anyway owe them?” Then structure your bonus above that, you want it to feel above and beyond.
5. Recognise their contribution.
Someone who has 20 years of service and helped build the business deserves recognition. The size of the reward may also reflect not just future risk or role, but past contribution and significance.
With those principles in mind, you might decide that for your senior executive group, you’ll allocate 2-4% of the sale proceeds into a pool. In a smaller firm, you might allocate more (say 8–10 %) if each manager is heavily critical. In a larger firm, perhaps you’re more selective.
How to Structure the Incentive: Options and Trade-offs
Once you’ve got the budget, how do you give the reward? There are several different approaches that can be used depending on your company culture and what will motivate your team.
- Lump-sum cash at closing.
You tell the team: “On closing, we will pay you a bonus equal to your allocated share of the pool.” Clean, transparent, psychologically immediate.
- Equity or “phantom stock.”
You might create a phantom equity plan: no actual shares, but when the business sells, you pay the manager as if they held X% of equity. Advantage: no dilution, no voting issues, no admin burden. You clearly tie the upside of the transaction to their reward, and it is easy for them to understand it.
- Severance / hurdle arrangement.
You might commit to giving the manager the equivalent of 3-5 months’ salary on sale (or more), provided they work through the closing and assist with the transition. This is akin to a retention incentive.
The vehicle you choose depends on what will feel emotionally most powerful for your team. Don’t create a separate bespoke plan for each individual; use the pool model so the reward structure is fair and transparent.
When to Introduce the Incentive and How to Communicate
Timing matters. The earlier you plan, the better:
- Start once you’ve engaged a mandate and you’re ready to kick off the process.
At this point, you and your advisers should meet with your CEO (or senior leadership) and discuss: “Who are the key managers? Who will be involved in the sale? How do they feel about the process? What will motivate them to support it?”
- Decide when and how to tell them.
If you tell them too early, rumours may leak and create instability. If you tell them too late, they may already feel excluded or suspicious. At a minimum, you should communicate before outreach to buyers or before you lose control of the narrative.
- Choose your communication approach.
In some firms, a group announcement works best. In others, you meet each key person individually. The method should reflect your culture: is it tight and discrete, or open and collaborative? Consult HR, your advisors, and your CEO on the timing.
Why You’ll Get a Return on That Investment
The incentive you build for management is not just an expense; it is an investment in value realization.
- Motivated senior team = fewer leaks, fewer flight risks, fewer customer shocks.
- Better buyer perception = when you show that your team is aligned and incentivised, the acquirer’s risk discount shrinks.
- Emotional ROI = you walk away from your business with moral clarity: you didn’t extract everything for yourself and leave your team out in the cold. You made them winners too.
And from a buyer’s perspective: when they see a well-structured incentive for your management team, they’ll say: “These people will stay, they’ll deliver, we have confidence in continuity.” That can boost your leverage in the negotiation.
On the flip side, if a key manager quits mid-process, if they’re demotivated, if a buyer loses faith in management, valuation suffers. The exit you envisioned becomes less certain.
Final Thought: The Exit Isn’t Just Yours, It’s Collective

“As a founder, you will likely reap the lion’s share of the upside when you sell. But the people beside you in the trenches, your senior team, have helped build that value. If you structure their reward and align their interests, you’ll unlock not just the financial upside of the sale, but the operational, cultural, and legacy upside as well.” – STS Managing Director, Andrew Barrett
In the end, when your company is sold, you should be able to look your team in the eye and say: “We built this together. This win is yours as much as it is mine.” Because that creates energy, alignment, and ultimate value for you, for your team, and for the buyer.
At STS Capital Partners, we help founders plan those details long before the letter of intent arrives. If you’re thinking about an exit, think early, be sure to think about your team, and how you can make them winners too.