Inside Sales – Relationship Manager

STS Capital Partners is looking for enthusiastic and driven Inside Sales/Relationship Managers to build, maintain and strengthen our relationships with our global network of M&A Advisors. If you love talking to new people, building lasting relationships, educating and sharing knowledge, and being part of a winning team, this role could be for you.

Responsibilities of the position include:

  • Proactively calling Advisors from our database to re-establish and authentically build strong, meaningful and long-lasting relationships
  • Onboarding new Advisors; proactively educating Advisors on STS Capital Partners’ protocols and creating strategies with Advisors on facilitating qualified deal flow
  • Building relationships with leads via defined checkpoints (telephone, SMS/text, video calls, emails, etc.)
  • Pursuing and proactively driving leads forward
  • Working in a timely manner to analyze and address Advisor’s questions and/or problems
  • Establishing an appropriate and productive cadence to meet with and update our Advisors to ensure continued engagement
  • Scouting Advisors in collaboration with other team members and executives
  • Ensuring the Advisor database is current and up to date
  • Participating in calls with the CEO /Managing Directors and other senior leaders; taking notes and providing call summaries and completing or facilitating action items
  • Representing STS Capital Partners in a professional manner at all times

The successful candidate has/is:

  • Client-focused with excellent customer service skills; able to remain personable and establish themselves as a reliable resource
  • Track record of generating leads through a consultative sales focused approach
  • Proven ability to build and develop authentic long-term relationships over the phone
  • Some exposure to financial services would be ideal
  • Minimum 3 years work experience in a customer / client focused role, ideally with some training delivery experience
  • An undergraduate degree, preferably in Commerce

Skills & Experience:

  • Great listener – has talk track but isn’t scripted. Hears the needs of the person in front of them
  • Ability to think on feet – responds accordingly, within the guidelines yet also creative and responsive; amazing storyteller
  • Relationship builder – cares about others as people first; always thinks about what’s in it for them
  • Connects the dots – makes connection bigger than the task at hand, connects day to day to big picture
  • Strong follow-up orientation – follows up immediately, does what they say they are going to do
  • Cares about the details – ensure everything is accurately captured and documents in the right places
  • Collaborative – works across teams with ease
  • Hungry – motivated to support MD/STS in winning. Finds joy in hunting and supporting closing the deal
  • Tech savvy – willing to use the tools at hand and adapt to new ones; loves CRM systems and can’t live without it
  • Friendly – cheerful disposition, easy to talk to, positive and upbeat and professional at the same time
  • Learner – willingness to go deep into STS process and understand our differentiators and value add; knows us inside out
  • Generous – resonates with giving back and does so in their own way

If you are interested in this position, please send your resume and cover letter to careers@stscapital.com

Qualified candidates will be contacted directly for an interview.

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